Payment Policy:

Prices are shown by default in USD. Prices seen on the page can be automatically converted from USD to your local currency by selecting your currency in the drop down in the navigation menu.

Return & Exchange Policy:

Defective/Damaged Product

Customers have 30 days from delivery to notify us if your product/s are defective/damaged upon receipt of the items. Photographic evidence of the product defect or damage is required. Please send us a message or email us at support@deltahiking.com and we will assess the claim and respond. If the claim is substantiated, we will offer either a replacement or full refund.

Returns

Returns are eligible for 180 days from delivery for all product/s. Please send us a message or email us at support@deltahiking.com if you would like to return your product/s for a refund.

The customer is responsible for any return shipping costs.

Cancellation on Orders

In the event you wish to cancel your order, you MUST contact us within 2 hours of placing the order. 

Be advised that any cancellations requested after 2 hours of completion of purchase may be too late to cancel if the shipping/processing time has been initiated.

Amendments to Orders

If you wish to amend an order, you MUST contact us within 2 hours of placing the order. All efforts will be made to accommodate your request however it may not be possible if shipping/processing has been initiated. 

If you have any further questions/concerns please feel free to email us at info@deltahiking.com.